Our easy, transparent design process will ensure that in just four simple steps, you can have exactly the ring you want, whatever it might be.
Here’s how it works – if you have any questions, please contact us.
Do you have a design in mind but can’t find what you’re looking for on our site? You don’t have to be an expert at writing or drawing to communicate what you would like – we don’t call our service “Art of the Possible” for nothing.
To get started, simply complete the custom jewellery design form, making sure you select an option from the ‘occasion’ box and giving us some pointers in the ‘comments’ section. You can also upload an image, whether from our site or anywhere else (or even your own rough sketch) to give us a clearer picture of what you would like. You can also tell us not just about your desired ring but about the impression you want it to give, your taste and sense of style, and so on. We really are here to make your dream come true.
We’ll then get back to you to discuss your requirements.
Once we know what you’re looking for, one of our professional jewellery designers will make a sketch of your proposed ring. During the discussion phase, we’ll have agreed on what precious stone(s) to include, together with the cut and size, and the sketch will show you broadly what they look like in place. It will also include an approximate depiction of the size and type of metal band.
We’ll email you our free sketch of your ring together with the price and you can then decide your next step. If for any reason the sketch doesn’t match your requirements, just let us know and we can make any necessary adjustments and send you a new sketch.
At this stage there is no cost or obligation to proceed.
If you would like to proceed, we now ask for 25% deposit of the cost of the finished ring. We will then produce a 3D Computer-Aided Design (CAD) model and renders for more intricate designs.
Once we receive the deposit, it takes around one week to produce the CAD model. This provides an accurate guide to what your ring will look like from all angles, on its own and when worn on your ring finger. Again, if you would like us to make any adjustments, you just have to ask – we’re here to help.
Assuming you’re happy with it, you can tell us to proceed – we then take payment of a further 50% of the cost.
We now use the CAD design to create the ring itself. If there are minor adjustments you want to make to what’s shown on the design (for example a slightly smaller or larger stone), that’s fine – we will incorporate your desired changes when we create your ring.
At this stage we can also create a silver sample of your ring and send it you to try. This optional service takes just a day or so and costs £97 – you can either keep your sample ring or return it to us, in which case the cost will be deducted from your final payment. For details, please see our £97 silver sample ring service.
Once we have your approval, and once you’ve had a chance to try your sample ring if you’ve gone for that option, it takes around four weeks to create your chosen ring. As soon as it’s ready, we check that everything is perfect, take the final payment of 25% and then send your ring to you.
Now you have the exact ring you’ve always wanted – and a lifetime in which to cherish it. It’s that easy. So why not take the first step now and complete the form