Diamonds - FAQs

  1. Are your diamonds genuine?

    All our diamonds are genuine diamonds. As a matter of principle, we only deal with reputable ethical suppliers who are well regarded within the diamond industry. Each and every diamond is checked in-house by GIA qualified diamond graders.

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  2. Where do your diamonds come from?

    We purchase our diamonds from around the world. We only deal with cut and polished stones, which primarily come from India (Surat), Belgium (Antwerp) and Hong Kong.

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  3. What is your policy on conflict diamonds?

    We do not buy diamonds from countries that are known for blood diamonds, also known as conflict diamonds. The main countries include Angola, Sierra Leone, Democratic Republic of Congo, The Republic of Congo and Zimbabwe.

    We do not purchase loose diamonds from our suppliers without first receiving a written statement which confirms the origins of the diamonds.

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  4. What is the Kimberley Process?

    The Kimberley Process (KP) is a joint government, industry and civil society initiative to stem the flow of conflict diamonds – rough (uncut) diamonds used by rebel movements to finance wars against legitimate governments. The Kimberley Process applies to the sale of rough diamonds only.

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  5. Do you sell loose diamonds?

    Yes, we do sell loose stones. If you are searching for a particular stone please let us know and we will try our best to find it for you. Approximately 99.95% of the time we should be able to find what you are looking for.

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  6. Do you sell GIA certified diamonds?

    We only deal with GIA certified stones which will come with a GIA certificate. The GIA is a world-class organisation that has built up an enviable reputation in diamond grading.

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  7. I am looking for a particular diamond - can you help?

    We have access to thousands of diamonds. Whether you are looking for a class round brilliant solitaire or a fancy shape, such as pear, marquise, heart or cushion, get in contact and we will do our best to source it for you.

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  8. Do you sell fancy colour diamonds?

    We don’t sell fancy colour diamonds through our website: however, we can source them for you.

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  9. What are synthetic and simulated diamonds?

    A synthetic diamond is a lab-created diamond which has the same material properties as a natural diamond whereas a simulant diamond is something that looks like a diamond but with some material differences. The most common type of simulant is Cubic Zirconia: it looks just like a diamond, and only a trained gemologist would be able to tell the difference.

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