Gemstones - FAQs

  1. Are your gemstones natural?

    All of the coloured stones we use are 100% natural.

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  2. Are your gemstones treated?

    The only treatment we accept as a company is heat treatment. Coloured stones are commonly heat treated to bring out the intense colour of the stone. For example, many sapphire stones are treated in this way.

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  3. Do you sell loose gemstones?

    Yes, we do sell loose gemstones and we have many stones in stock which are not featured on the website. If you are searching for a particular stone please let us know and we will try our best to find it for you. 99.95% of the time we should be able to find what you are looking for.

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  4. Where are your gemstone sourced from?

    We source our gemstones from around the world. Our rubies and spinels come from Burma, Thailand and Mozambique. Our sapphires come from Thailand, Sri Lanka and Madagascar. Our emeralds come from Zambia and so forth. We only buy stones from ethical sources. If you have questions about any of our stones please contact a member of our team.

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  5. I am looking for a particular stone which is not on your website, can you source it for me?

    We regularly travel around the world in search of rare and unique gemstones. If you have a requirement for a certain type of stone, please let us know and we will do our best to find it for you.

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  6. Do you sell certified gemstones?

    We sell rubies and blue sapphires which have been independently graded by GemResearch Swisslab.

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