All of our items are hallmarked in accordance with UK law. Please refer to the Silver Sample section in regards to hallmarks for silver products. It is natural for a laser hallmark to fade over time. If the hallmark on your jewellery fades, we can arrange for a new hallmark to be applied for a fee of £35.
We use the London Assay Office for our hallmarking services.
Platinum 950 is a term that denotes the purity of the metal. For example, the 950 in Platinum 950 confirms that 95% pure platinum has been used with a 5% mix of alloys.
The hallmark 750 means that the item is 18 carat gold and 375 means that it is 9 carat gold. If you see 916 or 585 then the gold is 22 or 14 carat respectively.
The standard hallmarking service typically takes around 5 working days. We can use priority services (1 hour, Same Day and Early Hall) however an additional charge of £72 will apply.
We can arrange tours in certain circumstances. Please contact a member of our team if you are interested.